Terms and Conditions
Account Registration and Usage
By creating an account at Spinwinking Casino, you confirm that you meet the minimum legal age requirement of 18 years or the age of majority in your jurisdiction, whichever is higher. You agree to provide accurate, current, and complete information during registration, and to maintain the accuracy of this information throughout your relationship with the casino. Each person may register only one account, with multiple accounts by the same individual prohibited and subject to closure without prior notice.
Account credentials remain your responsibility, and you must maintain confidentiality of your username and password at all times. Any activity occurring through your account is deemed your responsibility regardless of whether you personally authorized specific actions. You agree to notify the casino immediately upon discovering any unauthorized account access or security breaches affecting your credentials.
Prohibited Activities and Jurisdictions
The casino prohibits use from jurisdictions where online gambling is illegal under local laws. You bear sole responsibility for ensuring your gaming activities comply with applicable laws in your location. The casino reserves the right to restrict access from specific regions and to verify your location through technical means including IP address analysis and geolocation services.
Fraudulent activities including but not limited to payment chargebacks without legitimate dispute grounds, collusion with other players, exploitation of software vulnerabilities, and use of automated betting systems result in immediate account suspension and forfeiture of all balances. The casino cooperates with law enforcement agencies investigating suspected illegal activities related to accounts or transactions.
Deposit and Withdrawal Policies
Deposits become available for play immediately upon processing completion, though some payment methods may experience slight delays based on provider processing times. Minimum deposit amounts vary by payment method and are clearly displayed during the deposit process. The casino reserves the right to reject deposits from payment sources not registered in your name or to request additional verification before accepting funds.
Withdrawal requests undergo security verification to prevent fraud and money laundering, with processing times varying based on the chosen payment method and your account verification status. The casino may require identity verification documents before processing first withdrawals or when transaction patterns trigger security protocols. Withdrawal limits per transaction and time period apply according to your account tier, with higher-level players receiving increased limits.
Bonus Terms and Wagering Requirements
All bonuses carry specific terms including eligibility requirements, wagering obligations, maximum bet limits during bonus play, and expiration periods. Wagering requirements specify the number of times you must cycle bonus amounts through eligible games before converting bonus funds to withdrawable cash. Game contributions toward wagering vary by category, with slots typically contributing 100% while table games and live dealer offerings contribute lower percentages or may be excluded entirely.
Bonus abuse including irregular playing patterns designed to circumvent wagering requirements, betting strategies that guarantee profits regardless of outcome, or coordination with other players to manipulate bonus systems results in bonus forfeiture and potential account closure. The casino reserves the right to void bonuses and associated winnings when terms violations occur, reclaiming bonus amounts and any profits generated through bonus funds.
Maximum Win Caps and Restrictions
Some bonuses impose maximum win caps limiting the amount convertible from bonus play to real money withdrawals. Once you reach the specified cap, excess winnings are removed from your account upon wagering completion. Withdrawal requests submitted before completing wagering requirements typically result in forfeiture of remaining bonus balances and any associated winnings, converting only the original deposit amount to withdrawable status.
Game Rules and Integrity
All games operate according to stated rules available through information screens accessible during gameplay. Random number generators undergo regular testing by independent auditors to verify statistical randomness and proper functionality. Malfunction voids all pays and plays, with the casino bearing no liability for losses resulting from technical errors beyond its control.
The casino prohibits exploitation of game errors or glitches to gain unfair advantage, with players obligated to report discovered irregularities rather than capitalizing on them. Winnings generated through exploitation of technical errors are void and subject to deduction from account balances. The casino reserves the right to reverse transactions and adjust balances to correct errors when discovered.
Privacy and Data Protection
The casino collects, processes, and stores personal information according to applicable data protection regulations including GDPR for European users. Your information is used for account management, transaction processing, regulatory compliance, and communication of promotional offers when you’ve opted to receive marketing materials. The casino employs encryption and security measures to protect stored data from unauthorized access.
You maintain rights to access, correct, or request deletion of your personal data subject to regulatory requirements mandating certain record retention periods. The casino does not sell personal information to third parties but may share data with service providers essential to platform operation including payment processors and verification services. These third parties operate under contractual obligations to maintain data confidentiality and security.
Dispute Resolution and Governing Law
Disputes arising from your use of the casino are addressed initially through the customer support system, with escalation to management review when front-line resolution proves unsuccessful. The casino commits to fair consideration of all legitimate complaints and disputes, investigating circumstances thoroughly before rendering decisions.
These terms are governed by the laws of the jurisdiction under which the casino operates its license, with disputes ultimately subject to resolution through binding arbitration when internal resolution processes fail to achieve satisfactory outcomes. You agree to pursue dispute resolution through specified channels before initiating legal action, giving the casino reasonable opportunity to address concerns through established procedures.
Account Closure and Dormancy
You may close your account at any time by contacting customer support, with the casino processing closure requests promptly and returning any remaining balance after deducting applicable fees or charges. The casino reserves the right to close accounts at its discretion, particularly when terms violations occur or when inactive accounts accumulate minimal balances for extended periods.
Dormant accounts showing no login activity for specified durations may incur monthly maintenance fees deducted from remaining balances, with advance notification provided before fee implementation. The casino may permanently close accounts when balances reach zero and inactivity extends beyond specified thresholds, with final notification sent to registered email addresses before permanent closure.